Frequently asked questions.

How do I purchase an out of stock canvas?

Canvases will be restocked as quickly as possible. To make sure you don’t miss out, please send us an email or DM to ask to get on a canvas wait list. All wait lists will be fulfilled before the website is restocked!

What are your shipping policies?

All canvases will be shipped via USPS. Please inquire about international shipping. Please note we are a VERY small business and given the handmade nature of the product shipping times may vary. If you need your order by a certain date, please contact us prior to purchase.

Sadly package theft has become a regular issue. We encourage you to add “signature required” to your package at check-out. If you opt to have the package left without a signature and it is marked delivered by the shipping carrier to the address provided, the package will be assumed delivered and received.

What is your return policy?

All sales are final but we want you to be happy with your canvas. Please contact us with any concerns regarding your order. No returns or refunds will be accepted on pieces with customization.

Do you sell wholesale?

Yes! We LOVE needlepoint shops! Please drop us a line to learn more about wholesale.

I’m a true beginner, where do I start?

We’re happy to help guide you! A good start is always a 13 mesh canvas with minimal curves and complicated designs. Our 5” rounds are great starter canvases.

Do you sell fibers or kit canvases?

At this time we do not sell fibers or kit canvases. But we’re happy to help you find a local needlepoint shop in your area or recommend some of our favorites with knowledgable staff and who ship!